Shipping and returns

Shipping Policy

We offer free shipping options over certain amounts of money spent per transaction for U.S. based orders. No discount codes are necessary to obtain these discounts. International shipping is available and costs will be calculated at checkout. 

 

All Those Lashes uses the United States Postal Service to fulfill our shipping needs. Occasionally, we will use UPS or FedEx as needed. Through these shipment carriers we can fulfill both standard and express shipping options. Standard shipping may take anywhere from 3-10 business days to deliver. Express shipping may take anywhere from 2-5 business days to deliver. International shipping delivery time will be determined on a per order matter. Once dropped off at the shipment carrier, we are no longer responsible for the item(s). If your package is returned back to us due to incorrect delivery issues from an invalid address, there will be a $5 charge to resend. If you can not recover a package that is marked as delivered to you by the shipment carrier, you will need to reach out directly to the shipment carrier with your tracking code information as we are no longer liable. We do not automatically insure our domestic shipments and will not refund an incorrectly/undelivered purchase on an uninsured order. If you would like to purchase insurance for your package to avoid this, please do so in the shipping section of check-out as All Those Lashes considers this your responsibility as the consumer. By purchasing one of the insured shipping options, we will waive any fees incurred for any possible unforeseen shipping issues and consider refund options in any needed situations regarding non-delivery of goods.

Return & Exchange Policy

Due to the nature of these products, we do not accept any returns of products, nor do we give refunds. We thank you for understanding the high standard we hold all of our products to. Due to this high standard, please see more of our exchange policy below.

While we do not accept returns nor refund purchases, we do however offer exchanges on products and store credit options in certain situations. All Those Lashes will offer an exchange on any goods that arrive damaged upon delivery and are still in their original packaging and are unused. If an exchange is not able to be made, an offer of store credit for the original cost amount may be offered. Store credit will be delivered by email in the form of a unique coupon code to the customer. This store credit will be good for one year.