frequently asked questions
Are your lashes made of real mink fur?
Yes. All of our lashes are made of real mink fur, which creates that beautiful and unique wisp that our customers can't get enough of. Produced cruelty-free, these handmade false eyelashes are imported directly to the United States.
Can I pick my own lashes for the subscription plan packages?
Currently, All Those Lashes is responsible for picking the lash styles that will be sent in each of the VIP and MVP subscription plan packages. These are chosen at random from all lash styles listed on our website. We try our best to ensure that you do not recieve the same lash style twice. If you want to subscribe to a specific lash style for monthly delivery, we offer that through the individual product's page.
How should I care for my lashes to get the most use from them?
Proper care includes wearing minimal mascara, if any, when using the lashes. You may need to cut the lashes to fit your unique eye size prior to wearing. Always cut from the outer edge. To remove the lashes, carefully loosen them from the inner corners; never pull them off. Be sure to use a clean mascara wand to reduce mascara build-up and clean tweezers to remove glue residue. Store them in the original or similar packaging until your next wear. Using these methods will allow you to easily reuse these up to 30 times.
Why does All Those Lashes donate a portion of funds to charity?
We are a brand by the people, for the people - all the way around. We pledge to donate a portion of our profits each year to several different causes whose missions we believe in, support, and align with. It is at our discretion to donate to these causes listed (and unlisted) here on our website, and we hope that you support these causes, too! If you want to learn more about them, feel free to reach out to us. Of course, we are always interested in learning of new causes that our Lashers' support as well. Please feel free to use the Contact page to reference an organization or cause you think we should know about.
Do you offer gift certificates?
Yes, we do. Please use the Gift Card page to purchase.
I just placed an order, where are my reward points?
It can take up to 36 hours for your reward points to show up in your Rewards account. You should recieve an email within the first 36 hours after your purchase letting you know about your latest points addition. If you still haven't recieved your rewards points for your purchase after 36 hours, please reach out to us for resolution.
Do you offer affiliate or partner programs for influencers?
Yes, we do! We are always looking for new influencers to help get our brand name out in to the world. We are primarily interested in partnering with those who have over 10,000 followers on Instagram and/or other social media accounts. Specifically, we are looking for influencers that relate to our brand, image, and mission. If this sounds like you, please reach out to us ASAP! For more details, use our Contact page or apply at partners.allthoselashes.com and be sure to let us know your social media tag. We look forward to working with you!
I just bought a subscription. What can I expect next?
First off, thank you doll! You're going to love saving money through any of our several subscription options. Learn more about each option below.
Why use All Those Lashes oppose to the other brands out there?
There are so many reasons you should be using All Those Lashes if you are not already! Our budget-friendly, high-quality lashes are made out of 100% real mink fur to help produce those unique, wispy looks that everyone adores. The production process is cruelty free towards animals, as the hair is collected during the mink's natural and instinctual shedding cycles. And to add to that, our hypoallegernic lashes are made without any synthetic dyes, fragrances, or chemicals and have been sterilized during the completely hand-made production process. This definetly helps those with sensitive eyes and other eye irritability issues. Thanks to the love and care put into the production of each pair of lashes, you can expect each lash to be able to be worn up to 30 times with the proper handling, which helps all of our pockets! The contoured cotton bands that are used on our lashes are so lightweight; they are thin enough to feel comfortbale sitting on your eyes all day and night! Our customers love how soft all of our lashes feel while wearing them regardless of their size. Which is why we decided to offer discounted subscription packages for virtually all of lashes! If for some reason you don't love your lashes, you can count on our customer service to fix any issues you may be experiencing to the best of our ability and in accordance to our store policies. Lastly, if you haven't heard yet we pledge to give back a portion of profits annually so you can feel good about making a purchase wih us. You can learn more about this, and our company, in the About section of our website.
Do you offer wholesale or anything for make up artists?
Yes, we do for both. If you are a professional make up artist, you can apply for our Lash Stash PRO Rewards Program in which you can recieve up to 50% off across the entire website for your own business purposes. To learn more and apply, check out the program in detail on our Contact page.
I love your lashes! How can I stay on top of new arrivals and restock alerts?
That's easy! You can join our email list at the bottom of this page. Also, be sure to follow us on social media to stay in the know.